We noticed that you experienced poor video playback while watching the following rental(s) on Amazon Video On Demand:
The Dark Knight Rises [HD]
We're sorry for the inconvenience and have issued you a refund for the following amount(s): $4.99
While Amazon Video On Demand transactions are typically not refundable, we are happy to make an exception in this case. This refund should be processed within the next 2 to 3 business days and will appear on your next billing statement for the same credit card used to purchase this item.