1st Gen Ipod Nano Owners – Check this out

12 Nov 2011 admin In G+ Posts

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

Replacement Process

You may order a replacement unit via the web. Click here to begin.
http://www.apple.com/support/ipodnano_replacement/?cid=CDM-US-DM-P0010121-CON&cp=em–&sr=em

Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Additional Information

Identifying an iPod nano (1st gen):

• It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back.

If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.

Thank you for participating in this program.

Sincerely,

Apple

Apple – Support – iPod nano Replacement Program
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Comments: 9

  1. Jack Lehtinen 12 Nov 2011 Reply

    Now if only I knew where my 1st Gen was.

  2. Brent Burzycki 12 Nov 2011 Reply

    +Jack Lehtinen Thats what i said then figure out they already had replaced it for another reason….

  3. David Modino 12 Nov 2011 Reply

    Six years after launching it few batteries will be useable right now.

  4. Terence Haddock 12 Nov 2011 Reply

    Ha, mine has been sitting in a drawer for years, but it look like it's eligible, wow!

  5. Brent Burzycki 12 Nov 2011 Reply

    +Terence Haddock Replace it – free upgrade… not sure what they are replacing them with….

  6. Jack Lehtinen 12 Nov 2011 Reply

    Yeah that would be my question, are we getting brand new ones?

  7. Jack Lehtinen 12 Nov 2011 Reply

    Or do they just have a ton of still working first gen nanos in a warehouse?

  8. Terence Haddock 12 Nov 2011 Reply

    +Brent Burzycki I'll be happy if whatever I get back has a better battery, mine started to go bad a while back.

  9. Brent Burzycki 12 Nov 2011 Reply

    +Art Silva Macbook Air..!

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